Koepp has noticed a number of negative reviews and low ratings for one of their products. It turns out that some customers feel that the product isn’t functioning as expected after 6+months of use. What would be the best approach for Koepp to improve the product’s retail readiness?

Koepp can improve the product images and description to more accurately reflect the product.
Koepp can add variations of the product.
Koepp can act on the feedback by making product improvements that address the issue.
Koepp can help boost the number of reviews using the Amazon Vine program.

The correct answer is:

Koepp can act on the feedback by making product improvements that address the issue.