What’s the sales manager’s role in the third phase of a sales training, when the sales team converts knowledge into behavior?
- Applying the training to their own role as sales manager
- Planning the next sales training session as a follow-up to what was learned
- Providing salespeople with a safe place to practice their new skills
- Increasing team members’ quotas to encourage them to apply their new skills
The correct answer is:
- Providing salespeople with a safe place to practice their new skills.
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