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HubSpot Service Hub Software Certification 

What’s a good NPS score?

August 13, 2020 Certificate Land
  • Varies by industry
  • Anything positive
  • 10 or above
  • 20 or above

The correct answer is:

  • Varies by industry.

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  • ← Fill in the blank: You should use NPS instead of customer satisfaction survey when you want to understand __________.
  • True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions. →

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