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HubSpot Growth-Driven Design Certification 

What are the three high-level steps of the user research process?

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  • Develop user questions, perform research, analyze and report on findings.
  • Quantitative analysis, qualitative verification, experimentation validation.
  • Perform research, develop user questions, create hypothesis.
  • Develop user questions, create prototype, run user testing.

The correct answer is:

  • Develop user questions, perform research, analyze and report on findings.

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