True or false? Whenever possible, it’s best to hire experienced operations leaders to fill your open operations roles.
- True
- False
The correct answer is:
- False.
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- Situation: Chiffon Outdoors manufactures rugged outdoor equipment using delicate fabrics. To ensure the safety of their rock-climbing customers, they have to carefully examine every climbing rope before selling it to ensure there are no flaws in the fibers their customers will be dangling from. This involves an extensive examination that requires a lot of time and specialized equipment. According to The Cost of Poor Quality, what category does this cost belong to?
- Fill in the blank: If your company has more assets than liabilities, the remaining balance is your _____.