Which of the following is NOT a primary goal of the kickoff call?

  • Reviewing the deal notes to learn the story behind your customer’s goals.
  • Providing the customer a clear roadmap for the entire onboarding process, based on their initial needs.
  • Properly setting expectations about the type of service the customer can expect from you
  • Preparing, delivering, and documenting the most valuable part of Objective-Based Onboarding

🎓 Get all the latest and updated HubSpot Objective-Based Onboarding Certification