What is social monitoring?

  • Having conversations with individuals talking about your industry, brand, products, and services
  • Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more
  • Tracking, analyzing, and responding to conversations across the internet
  • Participating in art, music, and government

The correct answer is:

  • Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more.

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