HubSpot Inbound Marketing Optimization Certification

What three things should testimonials always be? Select all that apply.

April 27, 2022 Certificate Land

Relatable
Sincere
Funny
Unusual
Challenging
Specific

The correct answer is:

Relatable
Sincere
Specific

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← “How do you use our app today?” is an example of a _________ question.
Optimum has an SMS chatbot for customers with support questions, giving users quick access to 24/7 support. A customer can simply text their issue, and the bot uses language processing to bring the customer the best solution. Looking at their current chat set-up, how might Optimum optimize this chatbot? →